Dear Provider, In the past few months, Sentara Health Plans has implemented several system changes to improve the way we do business with you as a provider. We …Sentara Employee Assistance Program (EAP) Sentara EAP is here to help—whether you are looking to improve a relationship, build resilience, navigate a life transition, develop self-care practices, or address other personal and professional challenges. We offer dynamic services for employees and employers. From individual counseling to crisis ... 1) Please select your plan: Sentara Community Plan: Medicaid for dates of service on or after 1/1/2024. (Cardinal Care) Sentara Medicare for dates of service on or after 1/1/2024. (Sentara MAPD, MA, D-SNP, C-SNP, Part B Give Back) Optima Community Care: OCC Medicaid for dates of service on or before 12/31/2023. (OHCC/FAMIS/Family Care) Sentara Health Plans is committed to providing members with quality, cost-effective healthcare. Whether you’re choosing a health insurance plan for your employees or your family, we are confident you will find coverage that is right for you. Learn more. SEN-1051-EarnItHere-59.jpg.jpeg. Whether you are seeking coverage for yourself or helping someone else, we are here to answer your questions about our added benefits and services. We can help in other languages. Optima Health Community Care. Toll-free: 1-888-512-3171 (TTY: 711) Monday through Friday, 8 a.m. to 8 p.m. EST/EDT. Sentara Health Plans is the new name of Optima Health, a trusted provider of healthcare services in Virginia and North Carolina. Learn how the name change affects you, your doctors, your benefits, and your prescription medicine coverage. Sentara Health Plans offers a variety of tools to ensure you make the most of every health care dollar. You can look up medications covered by the plan, get cost estimates for those drugs, or search network pharmacies. To make the most of these tools, we recommend that you sign in to access your secure, personalized information, especially if ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Sentara Health Plans Member Portal If you need answers to other questions or need to ask about a specific plan and benefits please call member services from 8 a.m. to 6 p.m. Monday through Friday at the phone number listed on the back of your member ID card. If you are not a member and need information about enrolling, call 757-552-7401. TTY lines for the hearing impaired are 711.That's why Sentara Health Plans partnered with MDLIVE®, a national telehealth company, to expand access to quality, convenient healthcare by offering virtual appointments. Using the latest technologies in web and telecommunications, consumers and physicians are able to interact in real-time over the telephone or online video. Sentara Health Plans Member Portal Sentara Health Plans is here to help you get back on track with your preventive care, immunizations, and disease management as safely as possible. Emergency Travel Assistance. Sentara Health Plans offers a value-added service called Emergency Travel Assistance. These fully paid, global-emergency medical and travel services are provided …Key clinically integrated networks within the Sentara Health Plans provider network offer members the benefit of new models of care from a custom care team, to deliver the right care, in the right place, at the right time. 90.4% of providers would recommend Sentara Health Plans to family or friendsLanguage Assistance Services. Sentara Healthcare provides its patients and their families with qualified interpreters for languages other than English and for Sign Language (ASL). If you need a professional non-English spoken or sign language interpreter, please contact us at 844-809-6648. ወደ ሚከተለው ቁጥር ይደውሉ 844-809-6648. Sentara Health Plans Member Portal Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Following the combination of the plans, Virginia Premier will not be a Medicaid plan option during open enrollment, but enrollees will be able to choose Optima Health for their Medicaid plan. In addition, Sentara Health Plans is guiding members through the Medicaid Eligibility redetermination effort following the end of the national Public ... Let's work together to address health, food, housing, or education needs in the communities we serve. View Details. Sentara Health Plans believes everyone should have the chance to achieve their best health. Sometimes, outside factors like housing, food, and education impact your health. Our outreach program supports these needs.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans offers affordable and quality health coverage for individuals and families in Virginia. Choose from Direct or Standard plans, with essential health …Prescription Drug Authorization Forms — Employer Plans, Individual & Family Plans, and FAMIS. As of November 1, 2021, drug authorization requests for Individual & Family Plans will be processed and reviewed by Sentara Health Plans. Please use the updated forms found below and take note of the fax number referenced within the Drug ...To ensure a smooth transition for all our providers, we have extended our implementation date from April 1, 2023, to May 1, 2023. Please see details below to learn more. What this means for our providers: Effective May 1, 2023, Optima Health will process any Medicare claims through our new claims platform. The platform will utilize Optum … Sentara Health Plans hereby authorizes you to make a single copy of the content displayed on the Website for your use in learning about; evaluating or acquiring Sentara Health Plans services or solutions, provided (i) you mark such copy “© 2024 Sentara Health Plans, LLC. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Medicaid Eligibility for Adults. Adults may be eligible if you: are a Virginia resident, age 19 to 64. are a United States citizen or lawfully-residing immigrant. are not eligible or covered by Medicare. you are medically complex. meet the income requirements based on your household size. You may be eligible for a Dual Special Needs Plan (D-SNP ... Mar 28, 2023 · Optima Health Code of Compliance. PDF, 143 KB Last Updated: 03/28/2023. PDF, 143 KB Last Updated: 03/28/2023. Access important Compliance documents. Sentara Health Plans. More than 1 million commercial, Medicaid, and Medicare health plan members in Virginia and Florida. Sentara Medical Group (SMG) More than 1,500 quality physicians and advanced practice providers completing more than 2.8 million patient visits each year. Sentara College of Health Sciences Sentara Medicare is a service of Sentara Health, recognized as one of the nation’s top 15 highest-performing health systems by IBM Watson Health 2. As part of the Sentara system, Optima Health operates with the same mission—to improve health every day. 1Members with chronic condition (s) that meet certain criteria may be eligible for this ... Clinical Reference. Sentara Health Plans is proud to announce our new collaboration with Avalon Healthcare Solutions (Avalon) on a new laboratory benefit management program. Avalon will be providing Routine Testing Management (RTM) services to Sentara Health Plans. RTM, an automated review of high-volume, low-cost laboratory tests, provides ... Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... Appeals should be sent to: Appeals and Grievances. PO Box 62876. Virginia Beach, VA 23466. Phone: 1-844-434-2916 (TTY: 711) Fax: 1-866-472-3920. If the service remains denied after submitting an appeal to Sentara Health Plans, the member or their authorized representative may request a DMAS State Fair Hearing.Please see the chart below for details about these types of plans. *Sentara Health Plans does not require referrals for HMO plans; however other insurance carriers may require a referral for specialist treatment. **Spinal manipulation is covered under all Affordable Care Act-compliant qualified health plans (QHP). 1) Please select your plan: Sentara Community Plan: Medicaid for dates of service on or after 1/1/2024. (Cardinal Care) Sentara Medicare for dates of service on or after 1/1/2024. (Sentara MAPD, MA, D-SNP, C-SNP, Part B Give Back) Optima Community Care: OCC Medicaid for dates of service on or before 12/31/2023. (OHCC/FAMIS/Family Care) Sentara Healthcare invests nearly $4 million in two new pipeline development programs to support students pursuing healthcare careers Sentara Community Care Achievements Sentara Community Care achieves measurable results in 2022, plans to expand across the Commonwealth in 2023 Sentara Health Plans Member Portal Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...The Sentara Health Plans Treatment Cost Calculator puts you in the driver’s seat — giving you more control to decide what works best for your health and your budget. You can save hundreds of dollars by shopping and comparing out-of-pocket expenses for common medical procedures and services.Clinical Reference. Sentara Health Plans is proud to announce our new collaboration with Avalon Healthcare Solutions (Avalon) on a new laboratory benefit management program. Avalon will be providing Routine Testing Management (RTM) services to Sentara Health Plans. RTM, an automated review of high-volume, low-cost laboratory tests, provides ...Sentara Health Plans launched its new claims platform on May 1, 2023, for Medicare claims only at this time. As part of this change, providers will have all EFT/ERA issued through PaySpan ® .Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Sentara Health Plans will not take punitive action against a provider who requests an expedited resolution or supports a member’s appeal. An urgent care claim is a claim for medical care treatment where using the standard Sentara Health Plans appeal procedure for making a decision would: (a) Seriously jeopardize the life or health of the member or …Sentara Health is a not-for-profit healthcare organization serving Virginia and northeastern North Carolina. It is based in Norfolk, Virginia and offers services in 12 acute care … Sentara Health Plans Member Portal Sentara Health Plans will not take punitive action against a provider who requests an expedited resolution or supports a member’s appeal. An urgent care claim is a claim for medical care treatment where using the standard Sentara Health Plans appeal procedure for making a decision would: (a) Seriously jeopardize the life or health of the member or …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Sentara Health Plans Member Portal Call 1-866-546-7924 (TTY: 711) Monday–Friday, 8 a.m.–5 p.m. 1 Medicare approved Sentara Medicare to provide some of these rewards as part of the Value-Based Insurance Design Program. This program lets Medicare try new ways to improve Medicare Advantage plans. Rewards cannot be used to buy tobacco or alcohol.Find out which health insurance plans are accepted by Sentara hospitals and physicians. Learn about your financial responsibility, financial assistance and medical bill rights and …Colin Drozdowski is President of Sentara Health Plans (SHP) and an Executive Vice President of Sentara. Through its two health plans, Optima Health and Virginia Premier, SHP serves more than 950,000 members and partners with more than 100 hospitals and 25,000 physicians. Colin is responsible for the strategic direction, performance and …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Sentara Medicare is a service of Sentara Health, recognized as one of the nation’s top 15 highest-performing health systems by IBM Watson Health 2. As part of the Sentara system, Optima Health operates with the same mission—to improve health every day. 1Members with chronic condition (s) that meet certain criteria may be eligible for this ... Provider Directories. As of January 1, 2023, Virginia's Medicaid program is now rebranded to Cardinal Care. This program provides all healthcare coverage for Medicaid members under one brand. To support this, our provider directories for Medallion 4 and CCC+ have been combined. The updated directory is now available. To find out more about ... Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans For information on our Sentara Health Plans Commercial, Medicare, or Medicaid plans, please visit sentarahealthplans.com or call the numbers below: …Welcome to Sentara Health Plans. On January 1, 2024, Sentara announced a significant development in our commitment to providing exceptional healthcare: Optima Health and Virginia Premier consolidated under a new name, Sentara Health Plans. This consolidation marks a pivotal moment in our journey toward improving healthcare accessibility and ... Following the combination of the plans, Virginia Premier will not be a Medicaid plan option during open enrollment, but enrollees will be able to choose Optima Health for their Medicaid plan. In addition, Sentara Health Plans is guiding members through the Medicaid Eligibility redetermination effort following the end of the national Public ... Schedule an appointment. Call a Licensed Plan Advisor at 1-855-434-3267 (TTY: 711) Updated: September 30, 2023. Get answers to common questions about health insurance and help with understanding your healthcare options. These frequently asked questions will help you learn about Medicare, Medicare Advantage and the coverage you can receive. If you still have questions, contact one of our Sentara Personal Plan Advisors at [email protected] or call 1-855-460-5819 from 8:00 a.m. to 8:00 p.m., seven days a week. 1 For most plans, virtual consults are at no charge when accessed through the member portal or mobile app. This is a separate benefit from telemedicine visits ... Request an enrollment kit. Schedule an appointment. Call a Licensed Plan Advisor at 1-855-434-3267 (TTY: 711) Updated: September 30, 2023. Sentara Medicare HMO members have access to an extensive network of doctors. Find out if …Sentara Medicare offers all-in-one Medicare Advantage plans with both medical and prescription drug coverage. Our plans provide more coverage than Original Medicare with benefits including a monthly grocery allowance*, a quarterly over-the-counter products allowance, dental, vision, and hearing allowances, and SilverSneakers®.Sentara Health Plans offers affordable and quality health coverage for individuals and families in Virginia. Choose from Direct or Standard plans, with essential health …Sentara Medicare offers Medicare Advantage and special needs plans with dental, vision, hearing, and prescription drug coverage. Find the plan for you at a price you …The MSBU also conducts proactive outreach to customer groups to assist with education on important employer and member resources and value-added services. For employer plans to cover 1-4 enrolled employees, contact our dedicated Micro Small Business Team at 1-888-706-2957. Micro Small Business Unit FAQs.Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider. Offering hundreds of sites of care including 12 hospitals and multiple services that supports an 858,000-member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years.All Sentara Health Plans Medicare and Medicaid products require an active PaySpan Account. To start the PaySpan registration process, you may contact [email protected] or call 1-877-331-7154, option 1 to obtain the registration codes and assistance with navigating the website.Access your plan, find care, pay your bill, and get discounts and cost estimates with Sentara Health Plans. Learn about COVID-19 resources, wellness programs, and …Contact Us. For general inquiries, please contact us via the phone or email below. 757-687-6030 or 1-877-552-7401 (toll–free) [email protected] you for choosing Sentara Health Plans. We are excited to serve the employees and family members of the City of Suffolk. We encourage you to take some time to explore the plans and resources available to you as an Sentara Health Plans member. 2024 Benefit Information. Access 2024 benefit information. Coordinating Care. Find out about …Pharmacies that wish to be included in the Sentara Health Plans Specialty Pharmacy Network should contact Sentara Health Plans at 757-552-7474 or 1-800-229-8822. Limited Distribution Drugs (LDD) Some specialty drugs are limited distribution drugs (LDD), meaning only specific pharmacies can dispense the medication. In the event that …Sentara Health Plans offers affordable health plans for individuals and families in Virginia. Compare plans, find providers, and enroll online or contact a personal plan …MemberNEWS 4th Issue December 2022. December 19, 2022. In This Issue: Oh, hello! Sentara Health Plans is now in Northern Virginia, Sentara Health Plans celebrates the Great American Smokeout®️, Exciting Pharmacy and Vision Benefit Updates, Flu Season is Here, Address Gaps in Your Healthcare, and more.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Behavioral Health Claims: PO Box 8204, Kingston, NY 12402-8204. Timely Filing. As a reminder Sentara Health Plans allows 365 days for initial timely filing from the service date for all claims. For Medicaid, all PAR and non-PAR providers are given 365 days to file reconsideration claim. For non-PAR Medicare providers have 60 days from claim ...Call 1-866-546-7924 (TTY: 711) Monday–Friday, 8 a.m.–5 p.m. 1 Medicare approved Sentara Medicare to provide some of these rewards as part of the Value-Based Insurance Design Program. This program lets Medicare try new ways to improve Medicare Advantage plans. Rewards cannot be used to buy tobacco or alcohol.Sentara Health Plans Member PortalSentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Required for payment: cash, your member ID number, and Code: 15084. Mail — in the form of a check, cashier's check, or money order mailed to: Optima Health, P.O. Box 715892 Philadelphia, PA 19171-5892. Pay by phone — pay with our Automated Attendant by calling 1–888–645–4306. The monthly bill is needed to use this option.Adult dental services are limited to medically necessary oral surgery and associated diagnostic services, such as X-rays and surgical extractions. Preventive, restorative, endodontics, and prosthetic services (e.g. cleanings, fillings, root canals and dentures) are not covered for adults. Dental conditions that may qualify for reimbursement are ...
New Look for our Search Tool. Enjoy a new look and exciting features of our provider search tool! Search for primary care providers (PCPs) that are in-network and accepting new patients all at a glance. Find providers close to you with interactive maps. Send advanced search results via email. Learn more about these new features. . Tiping com.
Cardinal Care Implementation. September 1, 2023, Sentara Health Plans will merge its Medallion 4.0 and CCC+ Medicaid programs under one new program and product name. This transition ensures alignment with statewide changes led by the Virginia Department of Medical Assistance Services (DMAS). Following the combination of the plans, Virginia Premier will not be a Medicaid plan option during open enrollment, but enrollees will be able to choose Optima Health for their Medicaid plan. In addition, Sentara Health Plans is guiding members through the Medicaid Eligibility redetermination effort following the end of the national Public ... If you need answers to other questions or need to ask about a specific plan and benefits please call member services from 8 a.m. to 6 p.m. Monday through Friday at the phone number listed on the back of your member ID card. If you are not a member and need information about enrolling, call 757-552-7401. TTY lines for the hearing impaired are 711.At the end of 2023, we retired the Optima Health and Virginia Premier brands unifying them under Sentara Health Plans beginning January 1, 2024. This change shows our steadfast commitment to our members and the communities we serve. The new brand identity is a representation of our growth and our promise to continue innovating and adapting in the …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... Appeals should be sent to: Appeals and Grievances. PO Box 62876. Virginia Beach, VA 23466. Phone: 1-844-434-2916 (TTY: 711) Fax: 1-866-472-3920. If the service remains denied after submitting an appeal to Sentara Health Plans, the member or their authorized representative may request a DMAS State Fair Hearing.Prescription Drug Authorization Forms — Employer Plans, Individual & Family Plans, and FAMIS. As of November 1, 2021, drug authorization requests for Individual & Family Plans will be processed and reviewed by Sentara Health Plans. Please use the updated forms found below and take note of the fax number referenced within the Drug ...2) FONDO LOCAL DE SALUD: OBJETIVO. Manejar los recursos económicos del Fondo Local de Salud asignados a las Secretaría de Salud Publica del Sistema General de … 1) Please select your plan: Sentara Community Plan: Medicaid for dates of service on or after 1/1/2024. (Cardinal Care) Sentara Medicare for dates of service on or after 1/1/2024. (Sentara MAPD, MA, D-SNP, C-SNP, Part B Give Back) Optima Community Care: OCC Medicaid for dates of service on or before 12/31/2023. (OHCC/FAMIS/Family Care) Appeals should be sent to: Appeals and Grievances. PO Box 62876. Virginia Beach, VA 23466. Phone: 1-844-434-2916 (TTY: 711) Fax: 1-866-472-3920. If the service remains denied after submitting an appeal to Sentara Health Plans, the member or their authorized representative may request a DMAS State Fair Hearing.Sentara Health Plans partners with Rainbow Puppets to create a program that brings puppet shows to children. The shows feature puppets, music, and dance, and highlight that reading is fun! Puppet shows are held at Title 1 schools, libraries, recreation centers, and …Sentara Health Plans Member Portal Sentara Health Plans provides health plan coverage to over 1 million members. 1 We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features ... Pharmacies that wish to be included in the Sentara Health Plans Specialty Pharmacy Network should contact Sentara Health Plans at 757-552-7474 or 1-800-229-8822. Limited Distribution Drugs (LDD) Some specialty drugs are limited distribution drugs (LDD), meaning only specific pharmacies can dispense the medication. In the event that …All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS)..